|
|
Trends in retail banking and their impact on bank’s IT architecture
Jabůrek, Tomáš ; Gála, Libor (advisor) ; Hladík, Martin (referee)
The theme of this thesis are trends in retail banking and their impact on bank's IT architecture. The history teaches us that the ability to catch trends quickly and to use them can bring significant competitive advantage. At the same time some trends may pose a threat to the company and their (trends) early detection may prevent later problems. It is therefore important to monitor trends and evaluate their impact on bank's business. Roughly half of the overall bank costs consists of IT costs which are determined by IT architecture of the bank. Bank's IT is defined by IT architecture so it is useful to consider examining the impact of trends to the IT architecture. The aim of this thesis is to identify impact of trends in retail banking on bank's IT architecture. In the first part I analyze trends in retail banking in order to find out which are the key. In the next section I compare different reference IT architectures. Subsequently at the most appropriate architecture I identify impact of trends in retail banking on bank's IT architecture. Banks that perceive trends mentioned in this thesis as important and at the same time have similar architecture which I describe in this thesis may use my findings to gain competitive advantage or to take measures necessary to mitigate risks which are connected with coming trends which can have a negative impact on banks.
|
|
|
Analysis the situation of a citizen in connection with an eGovernment tools.
Hladík, Martin ; Fortinová, Jana (advisor) ; Pour, Jan (referee)
The final thesis focuses on the issue of analyzing the situation of a citizen in connection with a services of the public administration. One of the main goals is to acquaint the reader with the services of the public administration, with the concept of eGovernment and provide a comparison of this area with other countries. These objectives are achieved by studying resources relating to Czech and foreign eGovernment and they are given to the theoretical part. The practical part is devoted to the specific life situations (services) within communication between citizen and public administration. These services were analyzed through a defined methodology to determine the level of friendliness in relation to the user and if necessary, make recommendations for improvement. The main part is devoted to the data box. The reader learns how to set up and activate the data box, what level the user interface is and what functionality can be used in connection with the data box. Benefit of this work is to familiarize the reader with the eGovernment projects in the Czech Republic. Another benefit is to familiarize the reader with the data box to levels that he will be able to use it.
|
|
|
Governance of Smart Administration
Rambousek, Jan ; Gála, Libor (advisor) ; Hladík, Martin (referee)
This thesis focuses on strategy of Government of the Czech Republic called Smart Administration and its implementation. Its goals are improving quality and satisfaction of citizens with public services, particularly using information technology. The main goal of this thesis is to evaluate the system of governance. Whole life cycle of the strategy is being analyzed. The practical part of the thesis starts with assessment of the aimed goals and its success indicators. Then the governance system is being analyzed, how the projects are being chosen for realization and what role official authority offices play in this process. The outcome from the analysis helps to design an organizational structure of project office, like the shared center of services. The strategy is also being evaluated using measurable success indicators. There's one real project examined and its goals are compared to the strategy goals to see the compliance and integrity with the strategy. There is also a survey conducted among the project holders with an aim to get to know, how the real projects are being governed, how successful they are, and to see the opinion of the project holders on the existing governance and possible changes. The thesis provides comprehensive overview of problems of the strategy with an accent to missing project management principles.
|
|
| |
|
|
ICT in public administration
Hladík, Martin ; Voříšek, Jiří (advisor) ; Šebesta, Michal (referee)
This thesis focuses on the Czech e-government, or on several important projects that arose within him. The reader will learn what e-government is, what its benefits are and why it is good to improve its quality. The first part focuses on the analysis of individual projects of the Czech e-government and the Estonian e-government. The benefit of this section is to compare the state of e-services between the Czech Republic and Estonia and subsequent recommendations to improve the situation of e-government, whether in specific projects or awareness of e-government services. The second part focuses on the analysis methodology for measuring the effectiveness of public administration, including examples of its use. The aim of this section is to provide a critical look at the methodology of measurement and evaluation of specific e-services, including proposal for its improvement. The conclusion is devoted to an overall summary of the most important knowledge, which is resulting from this thesis.
|
guest ::
