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National Repository of Grey Literature

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Analýza mimosoudního vyrovnávání spotřebitelských sporů v České republice a EU Vošvrda, David ; Horová, Olga (advisor) ; Medřická, Petra (referee) Cílem diplomové práce je analýza možností obrany spotřebitelů při porušení jejich práv mimosoudní cestou. V teoretické části práce bude pozornost zaměřena na právní úpravu ochrany spotřebitele u nás a v zemích EU, dále na orgány, které mohou pomoci předcházet porušování těchto spotřebitelských práv. Praktická část se potom soustřeďuje na možnosti řešení spotřebitelských sporů mimosoudní cestou, tzn. cestou rychlejší, levnější a efektivnější v porovnání se soudním procesem. Důraz bude kladen především na oblast peněžních sporů. Instituce finančního arbitra ČR, která se právě touto problematikou u nás zabývá, a její pomoc českému spotřebiteli bude porovnávána s obdobným úřadem v jiné zemi Evropské unie ? cílem bude zjistit možnosti obrany českých občanů v porovnání s možnostmi obrany občanů vyspělé země EU. Detailed record

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