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EFQM Model Excellence and possibilities of its use in a concrete company
 Ivánek, Martin ; Lukšů, Vladimír (advisor) ; Dvořák, Jiří (referee)
In the theoretical part of this thesis TQM principles are described together with its pracitcal framework, EFQM Model Excellence. This model is briefly descriobed with the main focus on the possibilities of its use and its outcomes. Self assessment is the most used part of the model so, it is logical to deserve the most attention. In the practical part of the job, the self assessment method and process is applied to a selected company. The company is evaluated in every criterium of the Model and the main strengths and areas of improvement are analyzed. In the end, everything is summarized so that one can concentrate on the most important findings.
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