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The Approach of Children Helplines Consultants toward suicidal Clients
Horáčková, Irena ; Stretti, Sylvie (advisor) ; Nová, Monika (referee)
The purpose of this thesis is to introduce the problem of suicidal behavior of children, adolescents and young adults as well as the kind of work with such people in telephone crisis intervention. The theoretical part is based primarily on literature written by Czech as well as foreign authors. It describes the phenomenon of suicide, forms and kinds of suicidal behavior with the focus on the influence of developmental characteristics to a suicidal crisis within the above mentioned focus group. Further the specific ways of work and approach to this group of clients are mapped from the point of view of telephone intervention. The ethics of working with a client is treated as a subtheme of this thesis. The practical part studies the approach of workers in phone intervention to suicidal clients and the way workers deal with possible ethical dilemmas. A methodological approach of qualitative research with semi-structured interview was applied. Interviews were conducted with selected participants from Linka Bezpeci.
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Issues of Online Crisis Intervention and Councelling at Child Line
Horáčková, Irena ; Dvořáčková, Hana (advisor) ; Sekot, Jaroslav (referee)
The goal of my bachelor thesis is to map and introduce the possible forms of online help by organizations dealing with telephone crisis intervention in the Czech Republic. The theoretical part is mostly based on Czech (specialized) literature supplemented with knowledge of foreign literature. On this base the themes of crises and crises intervention and help are generally introduced. Also more specific themes of online communication and possibilities of providing support through online communication systems are dealt with. As a part of this thesis the ethical issues of working with the client and the theme of quality of services provided are mentioned. The practical part is mainly concerned with the comparison of online help provided by the specific organizations and by the Safety Line. The research was made on the bases of quantitative principles using a structured questionnaire. It is primarily focused on the practical functioning of providing services and then of what nature the client's contacts actually are.
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The Approach of Children Helplines Consultants toward suicidal Clients
Horáčková, Irena ; Stretti, Sylvie (advisor) ; Nová, Monika (referee)
The purpose of this thesis is to introduce the problem of suicidal behavior of children, adolescents and young adults as well as the kind of work with such people in telephone crisis intervention. The theoretical part is based primarily on literature written by Czech as well as foreign authors. It describes the phenomenon of suicide, forms and kinds of suicidal behavior with the focus on the influence of developmental characteristics to a suicidal crisis within the above mentioned focus group. Further the specific ways of work and approach to this group of clients are mapped from the point of view of telephone intervention. The ethics of working with a client is treated as a subtheme of this thesis. The practical part studies the approach of workers in phone intervention to suicidal clients and the way workers deal with possible ethical dilemmas. A methodological approach of qualitative research with semi-structured interview was applied. Interviews were conducted with selected participants from Linka Bezpeci.
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Issues of Online Crisis Intervention and Councelling at Child Line
Horáčková, Irena ; Dvořáčková, Hana (advisor) ; Sekot, Jaroslav (referee)
The goal of my bachelor thesis is to map and introduce the possible forms of online help by organizations dealing with telephone crisis intervention in the Czech Republic. The theoretical part is mostly based on Czech (specialized) literature supplemented with knowledge of foreign literature. On this base the themes of crises and crises intervention and help are generally introduced. Also more specific themes of online communication and possibilities of providing support through online communication systems are dealt with. As a part of this thesis the ethical issues of working with the client and the theme of quality of services provided are mentioned. The practical part is mainly concerned with the comparison of online help provided by the specific organizations and by the Safety Line. The research was made on the bases of quantitative principles using a structured questionnaire. It is primarily focused on the practical functioning of providing services and then of what nature the client's contacts actually are.
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