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Possibilities of Influencing Job Satisfaction of Nurses by Nursing Management
BALOGOVÁ, Renata
Aims, research questions and hypotheses: The subject of the research is to evaluate the possibilities of influencing job satisfaction of shift nurses by head nurses. Three aims were set based on the subject of this research. Aim 1 To assess the level of job satisfaction of nurses with working conditions. Aim 2 To evaluate the requirements of nurses to increase their job satisfaction. Aim 3 To identify the possibilities of influencing job satisfaction of nurses from the view of head nurses. Methodology and research sample: In this diploma thesis the qualitative and quantitative data collection methods were used. The quantitative research was carried out by using standardized HCI questionnaires. The questionnaires were given to nurses in selected organizations (Tábor Hospital, Jindřichův Hradec Hospital, Kutná Hora Hospital, Chýnov Retirement Home). The size of the research sample is 164 respondents. The qualitative method of the research was carried out by in-depth interviews with ward and head nurses of the selected organizations (Tábor Hospital, Jindřichův Hradec Hospital, Kutná Hora Hospital, Chýnov Retirement Home). We interviewed 10 head nurses. Conclusion and the results: The results suggest that the shift nurses are not satisfied with their job, 39% of nurses feel to be "not very satisfied" in their job. The overall job satisfaction of nurses increases with the good working team. Job satisfaction of nurses is also influenced by the length of practice. Job satisfaction gradually decreases with the length of practice. However, in the category "10 and more years of practice" job satisfaction increases again. Education also affects job satisfaction of nurses. The university nurses are the most satisfied, on the other hand the college nurses are the least satisfied. Job satisfaction of nurses decreases depending on physical demands of their jobs. The preferences of motivation factors of shift nurses differ in the category "Others" (meal vouchers, supplementary pension insurance). The preferences of benefits increase depending on age and the length of practice. The nurses' requirements do not change with the other benefits. The good financial evaluation would help to influence job satisfaction of nurses. Head nurses influence job satisfaction of nurses by non-financial benefits, pleasant leadership style, positive assessment and the opportunity of changing shifts. The output of this diploma thesis is the proposal of motivation program to increase job satisfaction of nurses.
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Evaluation of selected quality indicators of health care at the department of post-medical care
BALOGOVÁ, Renata
Evaluation of indicators of nursing care quality was the aim of the research. The indicators chosen for the research were satisfaction of patients with the care, evaluation of self sufficiency, state of nutrition and pain. Most of the respondents answered positively in the evaluation of satisfaction with nursing care. 64 % of all the respondents chose the answer satisfied, 36 % chose rather satisfied. None of the respondents chose the possibilities average satisfaction, rather dissatisfied or dissatisfied in the overall evaluation of the physician and nursing care. Hypothesis 1: Patients are satisfied with the care at the SCD was confirmed. Self sufficiency level evaluation ? in the total sum of all the fiends 32.1 % of respondents moved from the level moderately dependent on nursing care to the category slightly dependent on nursing care. The situation in the categories highly dependent and totally dependent on nursing care did not change. Hypothesis 2: The level of self sufficiency in SCD patients is improving during the monitored period was confirmed. The nutrition level improved in the monitored period. In the overall nutrition score sum 14.4 % more respondents were in the lowest category (0-3 scores) after a month of evaluation then at the admittance. Hypothesis 3: The state of nutrition is improving during the monitored period was confirmed. Evaluation of pain at the SCD ? 59.4 % of the respondents reported pain, 39.5 % of whom had the pain at 1 VAS, 34.2 % of the respondents had the pain at 2 VAS, 15.8 % reported the pain at 3 VAS, 5.25 % at 4 VAS and 5.25 % and of the respondents reported their pain at 5 VAS. After administration of pain killers the pain does not exceed 2 VAS. Upon all the above results Hypothesis 4: Pain in SCD patients does not exceed 3 on VAS was confirmed. A summary of selected quality indicators with the method of their evaluation will be the outcome of the bachelor thesis.
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