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Intercultural competence: a solution to employee engagement in multinational companies
Nguyen, Trang Thi Thu
This thesis centers on evaluating the influence of intercultural competence on employee engagement levels within the international work environment of multinational corporations. The primary objective is to assess the extent to which intercultural competence can impact employee engagement. A secondary objective is to examine the significance of intercultural competence in cultivating a robust, positive, and supportive workplace atmosphere. Additionally, the study aims to draw the attention of both managers and employees to the profound impact of cultural factors on work performance and engagement. Consequently, practical recommendations are provided to enhance intercultural competence and, consequently, elevate employee engagement levels. To establish the correlation between intercultural competence and employee engagement, a quantitative approach is employed, analyzing data obtained from an online survey involving 187 participants. The thesis employs regression analysis and hypothesis testing to establish the mathematical relationship between these two variables. Qualitative methods are also utilized to compare and analyze perspectives gathered from interviews, offering practical suggestions to employees, managers, and organizations to improve intercultural competence and simultaneously boost engagement levels.
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Problems of European company in practice
Štouračová, Vanda ; Švarc, Zbyněk (advisor) ; Grmelová, Nicole (referee)
European company is a supranational form of public limited company. The aim of European Union was to make unified legal form for enterprises. The aim was not very successful because of disagreement of member states on employee participation. Also the fragmentation of legal frame of European company is too deep. The thesis analyse legal basis of European company and ways of its establishment. Examples from practice of Court of Justice of the European Union show difficulties in seat transfer before European company existed. Statistics and charts demonstrate unique position of Czech Republic. It is because of the absolutely highest number of established European companies, which is caused by trading trend with ready-made companies.
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Korelace mezi zapojením zaměstnanců a kvalitou služeb, Case Study,Order Management,Zákaznická Logistika
El, Dolores ; Kašparová, Eva (advisor) ; Lloyd, Tony Ulvede (referee)
The purpose of the presented research is to identify these of the areas that significantly matter for the strong positive correlation between the Employee Enagement and the Service Quality in a particular business case concerning business process improvement of an order management team in a multinational company. The significant areas are identified through a correlation analysis of the answers to an online survey. The results are used for further Measurement, Analysis, Improvement and Control of the key areas identified. The main findings are aimed to serve as a scientifically validated plan of action for the group in charge for the business process improvement in the order management team which is studied. Particularly, recommendations are provided how to increase the First Time Right performance metrics of the order management team through focus on the Define part of the DMAIC model in the Six Sigma methodology for business process improvement. Main findins: there is evidence for strong significant positive correlation between the employee engagement and the service quality factors in the answers of the respondents to the online survey questions; the team members' perception of the leadership style is positively correlated with their perception of the service quality.
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European Company
Šenkýřová, Lucie ; Grmelová, Nicole (advisor) ; Chlumský, Jan (referee)
The main aim of European economic integration is to reach the common market of goods, services, persons and capital. To make this aim easier to realize in terms of free movement of capital, European Commission has created the statute of the European company (Societas Europaea, SE) as a new institute and corporate vehicle on the supranational level. The paper offers information about creation of the European company according to Comunitary and Czech national law and its corporate structure and mentions several concrete cases of company creation or transformation. The end of the study is dedicated to an analysis of the current usage of European company and advantages and disadvantages of this legal form of trading company together with a summary of current experience with the existence of European company and with the possible future of transnational companies within European Union.
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Corporate social responsibility in internal communications
Skřebský, Vít ; Machková, Hana (advisor) ; Štěrbová, Ludmila (referee)
The aim of this paper is to identify and present the way of corporate social responsibility, which brings about real competitive advantage to a company. It is characterised by how deeply embodied is CSR in the corporate strategy, how is CSR communicated within the company and how are its employees involved in CSR activities. The first part of this paper focuses at CSR and internal communications and also introduces some of the current trends, e.g. partnership of businesses, public sector and NGOs in solving social issues or the use of storytelling in internal communication. This part also presents the role of employee engagement as a key factor in achieving competitive advantage. The second part of this paper comprises of analysis and comparision of CSR strategies, internal communication of CSR and employee engagement in CSR in T-Mobile and Vodafone in the Czech Republic.
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