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The model of ERP system users behavior in post-implementation phase
Bašus, Martin ; Mildeová, Stanislava (advisor) ; Dalihod, Martin (referee)
The master thesis deals with ERP implementation projects, especially in context of post-implementation phase. It examines the impact of user behavior on the realized benefits of the newly established information system. Important point of the thesis is the acceptance of the system by users and their resistance to change. Significant causal relationships with the potential to influence successfull ERP implementation are described. By using system dynamics approach the model is created and simulations are then carried out. Subsequently, the results are presented and analyzed.

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