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The Application of the Soft Systems Methodology to the Problem of Insufficient Information Delivery from the Public Administration of the Town Lysá nad Labem to its Citizens in Public Matters
 Galanová, Dagmar ; Šubrta, Václav (advisor) ; Klas, Jan (referee)
The aim of this paper is to analyze the problem of insufficient information delivery from the public administration of the town Lysá nad Labem to its citizens in public matters and to find particular solutions to improve the situation. The problem is being analyzed and partly solved by the soft systems methodology which is best used with complex unstructured problems involving human action. The soft systems methodology provides number of thinking-supportive tools which are used to find out about the problem situation, express particular problems and to find feasible and desirable solutions which lead to improvement. The application of the soft systems methodology brought very detailed analysis of the problem situation from which a number of possible solutions to improve the problem have arisen. One solution proposal offers solutions which hardly intervene in the structure and processes of the present system and are more likely to be implemented in a long term perspective. The other solution proposal consists of solutions which can be implemented in a short term perspective.
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