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National Repository of Grey Literature 3 records found  Search took 0.00 seconds. 
Customer Satisfaction Analysis for AUTO DORDA Ltd. Company
 Jirásková, Michaela ; Dlouhá, Štěpánka (referee) ; Chalupský, Vladimír (advisor)
The diploma thesis is devoted to the analysis of customers satisfaction at AUTO DORDA Ltd. Company. The theoretical section is focused on the way of the customer satisfaction analysis, marketing research and connected notions. Theoretical knowledge is used in the practical part, where there are results of the research implemented by GfK CZ company reviewed. Results of the research were the base for processing the questionnaire dealing with critical areas and it was given away to respondents, I mean AUTO DORDA customers. Proposals and disposals were compiled on the basis of gained information and they lead to increasing standard of customers satisfaction of the analysed company.
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Customer Satisfaction Analysis for AUTO DORDA Ltd. Company
 Jirásková, Michaela ; Dlouhá, Štěpánka (referee) ; Chalupský, Vladimír (advisor)
The diploma thesis is devoted to the analysis of customers satisfaction at AUTO DORDA Ltd. Company. The theoretical section is focused on the way of the customer satisfaction analysis, marketing research and connected notions. Theoretical knowledge is used in the practical part, where there are results of the research implemented by GfK CZ company reviewed. Results of the research were the base for processing the questionnaire dealing with critical areas and it was given away to respondents, I mean AUTO DORDA customers. Proposals and disposals were compiled on the basis of gained information and they lead to increasing standard of customers satisfaction of the analysed company.
Detailed record
Corporate culture and its change
 MATÍKOVÁ, Alena
The aim of this thesis was to analyze the corporate culture in the company HASIT, Šumavské vápenice a omítkárny, a.s., as in the case of the shortcomings to propose appropriate measures.The analysis of the personal activities in the company was completed by results taken from written interrogation and interview.
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