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Availability of banking products to persons with disabilities
Silberhornová, Lenka ; Půlpánová, Stanislava (advisor) ; Radová, Jarmila (referee)
This thesis investigates the availability of banking products to persons with disabilities. It presumes that they don't fully utilize available products and investigates reasons of this situation. The first section provides core definitions, including those of banking products, consumer protection and financial literacy. Chapter 3 focuses on describing disabilities. The next section presents two pieces of research. One focuses on selected banking institutions, comparing results of surveys from 2007 and 2012, the other presents findings from interviews with representatives of people with disability. Recommendations towards improving the availability of banking products to persons with disabilities are also offered.

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