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National Repository of Grey Literature 2 records found  Search took 0.02 seconds. 
Specifics of social work for adolescents with drug addiction
 ŘÍHOVÁ, Sabina
This bachelor thesis focuses on the specifics of social work with adolescents with drug addiction. The theoretical part describes the target group, the consequences of drug use, the specifics of drug addiction in adolescents, and the specifics of social work with adolescents with drug addiction, specifically short intervention and motivational training, social counseling, contact work, and prevention. In the empirical part, I try to find out the specifics of social work with adolescents who are threatened by undesirable social phenomena, addictive substances. The research is conducted through semi-structured interviews with staff in low-threshold centers for children and young people who have experience working with adolescents. The result of the work is to identify examples of good practice with the target group from the perspective of social workers in low- threshold centers for children and youth.
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Assessmen of clients' satisfaction with the services of the contact and advisory center Stage 5
 Smetanová, Simona ; Šťastná, Lenka (advisor) ; Broklová, Lada (referee)
Background: Analysis of client satisfaction with contact center services is one of the important tools for obtaining feedback on the contact center services offered and on interventions by employees. The diploma thesis deals with the interventions offered by the Stage 5 contact center and how it is evaluated by its clients. According to the annual report of Progressive o.p.s. the number of clients in contact is increasing every year and their needs can be expected to change over time. However, we often lack feedback from these service users to think about specific adjustments to existing services. Aims: The aim of the research is to obtain a so-called "consumer" view from the centre's clients. More specifically, to obtain information about their satisfaction with the range of services they use. Based on the respondents' answers, consider or suggest how individual interventions could be improved or new ones proposed. Through research questions, I also focus on the time flexibility of individual interventions in the use of clients. Research set: The research set coincides with the primary target group of the contact center. They are problematic and often long-term users of addictive substances that meet the EMCDDA definition (person using heroin and other opiates, cocaine, amphetamine,...
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