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Emergency care in region Vysočina
ČERVENKOVÁ, Milada
The thesis consists of theory part and empirical part. The theory part is divided into seven chapters and it consists of the main problems, connected with the main research question. The first chapter refers problems of getting old and five basic principes of the approach to the population of seniors. Part of the chapter is description of the hierarchy of human needs (Maslow) and its change in connection with getting old. These changes are divided into three spheres: physiological, higher and spiritual. The second chapter explains the concept of ?Elderly fragility?. The third chapter refers the loneliness and isolation in elderly in various forms and their impact on lives of elderly. It is also dedicated to the concept of successful process of getting old and healthy elderly. The fourth chapter describes using of the modern information and communication technologies by the elderly and their influence on life of a senior. It also consists of results of the research from the Health Science Journal; the research was concentrated on understanding of modern technologies by seniors. The fifth chapter describes the basic explanation of the social service and it is also dedicated to terms like founders, providers, users of the social services and social services offer agreement. The sixth chapter describes social work with seniors, living at home. The seventh chapter is dedicated to the Emergency service care ? its history and present state, the civic association ŽIVOT 90 (Life 90) ? Jihlava, which provides this service, the aims of the emergency care, the target group, criterions of the offer and refusal of the service, the first meeting with the user of the service, ways how to offer the emergency care, cooperation of the Emergency care service with other institutions, expansion of the Emergency care service for mobile seniors, compensation for the offered service and comparison of the service with similar German services. The empirical part is aimed on usage of the emergency care itself, in everyday life of seniors. The target of the thesis was to find out, whether users are satisfied with the Emergency care service in Vysočina (Higlands) district. The main research question of the work was: ?Did this service fulfill the expectation of the seniors?? The next chapter consists of four partial research questions and their operationalization. Partial questions are: ?Did this service fulfill its purpose during its practical using? Which purposes use the seniors this service to? Are the seniors happy with the technical equipment? Are the seniors happy with the Emergency care dispatching personnel?? Next, the methodical procedure of the research follows. The research work itself ran in two phases. In the first phase, the pre-research was conducted and after that, the research itself followed. For research of the work, a strategy of qualitative research was used. The method also consists of description of the research tool and group. The data were collected via method of asking and semi-structured interviews. For partial analysis of the data, the cluster method was used. Whole interview was recorded and then rewritten. Consecutively, the interview was evaluated via the cluster method ? common and different characteristics. The results were texturized and presented according to the partial research questions. We can answer the main research question ?Did the service fulfilled expectations of the seniors? positively. As my results say, the Emergency care service, run by the civic organization ŽIVOT 90 (Life 90) ? Jihlava, meets its goal, which is to increase the quality of life of the seniors. This is enabled by active and meaningful living in own house as long as possible and it helps the seniors to live their ?autumn of the life? with dignity. This abstract should extend the knowledge about the Emergency care service and inform about its using in practice. ?
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