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The analysis of three selected public libraries services in chosen cities of Brazil
Pipková, Linda ; Nekolová, Kateřina (advisor) ; Drobíková, Barbora (referee)
The Bachelor Thesis analyses and evaluates the quality of services for adult users in three chosen brazilian public libraries of Rio de Janeiro, Salvador and Fortaleza. In the theoretical part there is the introduction of historical development followed by the current politics of brazilian librarianship and its contextualization into the political and social situation of the country. The practical part of this thesis shows the analysis of chosen libraries along with the results of qualitative research conducted in direct interaction with users in the form of semi-structured interviews. The results of the research demonstrate the actual state of libraries and the satisfaction of their readers with provided services.

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