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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Implementation of ITIL Process Methodology
 Vozdecký, Martin ; Klusák, Aleš (referee) ; Koch, Miloš (advisor)
Process Management is becoming more discussed issue in every company. The challenge for IT Managers is to deliver IT Services at a high quality in accordance and partnership with business. The diploma thesis Implementation of ITIL process methodology focuses on identification and analysis of existing shortcomings in the specific example of a chosen company in terms of ITIL process methodology and proposes recommendations and changes that will improve the current situation.
Detailed record
Implementation of ITIL Process Methodology
 Vozdecký, Martin ; Klusák, Aleš (referee) ; Koch, Miloš (advisor)
Process Management is becoming more discussed issue in every company. The challenge for IT Managers is to deliver IT Services at a high quality in accordance and partnership with business. The diploma thesis Implementation of ITIL process methodology focuses on identification and analysis of existing shortcomings in the specific example of a chosen company in terms of ITIL process methodology and proposes recommendations and changes that will improve the current situation.
Detailed record

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