National Repository of Grey Literature 2 records found  Search took 0.00 seconds. 
Google+ implementation in order to improve communication effectivity within workgroup
Peter, Martin ; Böhmová, Lucie (advisor) ; Sova, Martin (referee)
Diploma thesis is focused on electronic social networks and implementation of these networks inside a work association from information technology industry. The thesis is divided into two main parts which systematically follow each other. In theoretical part the chosen online social networks are described with highlights of possible usage in professional association. Also the usage of these networks in Czech Republic is compared and analyzed. Next in line are shown current standards in business communication and these are then softly connected to an explanation, why some kind of electronic social networks should be used in a company, regarding the law. The applying part describes the researched professional association and analyses problematic situation which is solved in this writing. Using the Multiple-criteria decision-making method an electronic social network which suits best is picked for usage in researched association and then implemented in real life. Data collected after implementation from user feedback is used to cast a résumé, whether the process went well or not, and the lasting result on communication effectivity from both management and employee views. Based on the result mentioned above, a bonus set of advices and possible innovations which the association should obey when using implemented electronic social network is included.
Implementation of a new software supporting customer relationship management
Chuchvalcová, Eliška ; Švecová, Lenka (advisor) ; Horníková, Monika (referee)
The main goal of this work is to provide managers with complex methodology for the implementation of software supporting customer relationship management. Because the activity is done only occasionally, the methodology is based on theoretical findings of project management which the first part focuses on. The specifics of the multinational company where the software implementation was provided were taken into consideration. The implementation itself is described in chapters corresponding with the theoretical base and prepared project plan as the main implementation document. Described are practical experiences which I gained as the manager responsible for leading the project. During project realisation a number of theoretical findings were confirmed, as well as managers' practical experiences, both positive and negative. Regarding the importance and character of the problems it is expected that similar activity will be repeated in the future. The project provides information on how to prepare for implementation.

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