|
|
Web and Mobile App for Assigning and Confirming Tasks
Jeřábek, Filip ; Špaňhel, Jakub (referee) ; Herout, Adam (advisor)
This work solves managing employees by a dispatcher. The goal is to increase the efficiency of the work of a dispatcher, as well as a single employee's tasks. I focused on assigning tasks, event notification, and tasks state changes and all that in real-time. The solution consists of a website application that is used by a dispatcher and mobile application for employees. Website application is made in the PHP framework Symfony and the mobile app is made in the Flutter framework. The whole idea is to simplify the communication process. The dispatcher is able to check the state of assigned tasks whenever he needs, as well as the employee is notified about the newly assigned task, or changed task state, immediately. The solution significantly simplified the dispatcher's job. The idle times and unnecessary employee journeys were eliminated thanks to the immediate response, which made the whole process more effective. Following these facts, the overall costs should be lowered, and also more work should be made in the same amount of time.
|
|
|
Cloud-Based Server for Robot Management
Jezerský, Matouš ; Kapinus, Michal (referee) ; Materna, Zdeněk (advisor)
The goal of this project is to make robots running the ROS platform, and the servers running on them, more accessible to the users, without the need of reconfiguration after a change of network or the need of direct VPN connection, as well as with the emphasis on minimal software requirements for both users and robots. The result is an open-source application, which provides that. The solution is a reverse proxy server, put inbetween the clients and the servers running on robots - Dispatcher. For connection between clients and robots, two OpenVPN networks are used, and as a secure user interface, the existing system RMS is used and extended with Dispatcher interface. Among other things, Dispatcher collects information about all connected robots so a summary can be displayed. This set of software tools therefore allows an authorized user to connect to robots in various networks, without the need of other client software apart of OpenVPN client and web browser.
|
|
|
The Work of an Operator of Emergency Medical Service
MITTNER, Viktor
This bachelor thesis mostly dealt with the activity of medical controllers as well as the issues of medical operative center in general. Many people don´t know what it is all in all. It is only undemanding sitting at the table and answering the phone for most people. I would like to point out the facts related to this profession and refuted this claim of the majority. This thesis mentions the medical operation center, its history in the Czech Republic, and it is interested in its tasks, layout and equipment. There are also mentioned the activities of emergency medical service-controllers themselves, including their education or criminal responsibility. Emphasis is also placed on the stress on medical service-controllers in the performance of this profession. A large part of the work is devoted to taking the emergency call, telephone-assisted emergency resuscitation and telephone-assisted first aid. Mapping the theoretical knowledge of medical service-controllers and finding out the individual procedures for providing the telephone-assisted resuscitation of both, adults and children, was one of the aims of this bachelor thesis. Another goal was to determine the satisfaction of service-controllers within the performance of their profession. There was performed a qualitative research using the interview technique. The interview included knowledge and satisfaction with this profession as well as the issues of telephone-assisted resuscitation of adults and children. According to the results of this survey there was found that the medical service-controllers are not sufficiently prepared to perform this profession immediately after the graduating their studies. They use the same or very similar procedures within their telephone-assisted resuscitation of an adult or child. The survey also shows they are satisfied with their job.
|
|
|
Indications of Emergency Medical Services Responding
AIZNEROVÁ, Daniela
The bachelor's thesis is focused on a closer understanding of the issue of indications of emergency medical service (EMS) departures through the perspective of medical emergency dispatch centers. The issue of indications of emergency medical service departures is one of the still addressed and current topics in the pre-hospital emergency care. The activities of outreach crews as well as the activities of the dispatch centers are governed by Act 374/2011 Coll., however non-emergent, calls to the emergency line are becoming more and more frequent. The thesis maps the knowledge of the indication list of individual dispatchers and the attitude of dispatchers towards the indications itself. At the same time, it deals with the solution of unindicated calls and also the abuse of emergency services. The aim of the work is to compare the knowledge and procedures of dispatchers of both regions. The research took place at the Medical Emergency Dispatch Center of the South Bohemian Region in České Budějovice and at the Medical Emergency Dispatch Center of the Pilsen Region in Pilsen. The aim of the research was, among other things, to compare approach to indication issue between both regions. The research method chosen was a qualitative type of research that allows deeper examination of the topic. Research was executed by semi-structured interviews. The sample of respondents consisted of 8 dispatchers of the medical operations center i.e., people directly responsible for receiving calls and coordinating crews. The interview questions are focused on both the reception of the emergency call and the operational management. Above all, they focus on the urgencies N3 and N4, ones where we most often encounter not entirely unambiguous indications. It also addresses the relationship between the use of formalized and intuitive procedures in operators' decisions. Last but not least operators are confronted with the notion of EMS abuse and the solution of unindicated calls. The interviews provided information on a wide range of approaches to dispatching work but there was often agreement on key points. The results show that dispatchers are familiar with emergency procedures and legislation, however, despite the application of a largely formalized approach to classifications, it is necessary to act partly intuitively, as no call is ever the same as a regulatory case. There is a greater effort to define the terms unindicated calling and abuse of emergency medical services, which, however, are perceived individually by each of the dispatchers, as well as perceived by every rescuer who comes into contact with them. These concepts often evoke great emotions among dispatchers and rescuers. However, as the results show, even this problem does not have only one point of view, but it has several of them and all of them must be taken into account when solving it.
|
|
|
Receiving an emergency call on the line 155
STÁRKOVÁ, Denisa
Receiving an emergency call on the line 155 is the topic of this bachelor's thesis. The theoretical part of the thesis deals with the description of the medici operating center, the requirements and workload of dispatchers who are currently working at the medici operating center. It also describes the processing of an emergency call, the method of communication with the celer and, last but not least, telephone-assisted first aid and telephone-assisted cardiopulmonary resuscitation (CPR). In the practical part, two goals were set. The first goal was to map the knowledge of dispatchers in providing first aid for telephone-assisted cardiopulmonary resuscitation of adults. The sekond goal was to map the knowledge of dispatchers in providing first aid for telephone-assisted cardiopulmonary resuscitation of children. Qualitative research was performed using the semi-structured interview technique. These interview were conducted at the Medical Operations Center of the South Bohemian Region. The respondents were the emergency dispatchers .Ten respondents were randomly selected. The results were dividend into twelve categories, for better orientation at bachelor's thesis. Both set goals were achieved in this way. It was found that the dispatchers of the medical operating center responded very carefully and with a clear dose of knowledge to the issue of telephone-assisted CPR of children and adults. Dispatchers have knowledge and can describe the procedure of individual steps efore resuscitation. Knowledge and experience with AED was also at a good level. Respondent's answers regarding the need for resuscitation for more disabled people did not agree, some had no answer. Dispatchers could not imagine this situation and would not know how some would make decisions. When communicating with someone who refuses cardiopolmonary resuscitation, dispatchers disagreed. The results of this work showed the need to include in training programs by the employer methods of communication during urgent resuscitation, preferably using model situations.
|
|
|
Web and Mobile App for Assigning and Confirming Tasks
Jeřábek, Filip ; Špaňhel, Jakub (referee) ; Herout, Adam (advisor)
This work solves managing employees by a dispatcher. The goal is to increase the efficiency of the work of a dispatcher, as well as a single employee's tasks. I focused on assigning tasks, event notification, and tasks state changes and all that in real-time. The solution consists of a website application that is used by a dispatcher and mobile application for employees. Website application is made in the PHP framework Symfony and the mobile app is made in the Flutter framework. The whole idea is to simplify the communication process. The dispatcher is able to check the state of assigned tasks whenever he needs, as well as the employee is notified about the newly assigned task, or changed task state, immediately. The solution significantly simplified the dispatcher's job. The idle times and unnecessary employee journeys were eliminated thanks to the immediate response, which made the whole process more effective. Following these facts, the overall costs should be lowered, and also more work should be made in the same amount of time.
|
|
|
Cloud-Based Server for Robot Management
Jezerský, Matouš ; Kapinus, Michal (referee) ; Materna, Zdeněk (advisor)
The goal of this project is to make robots running the ROS platform, and the servers running on them, more accessible to the users, without the need of reconfiguration after a change of network or the need of direct VPN connection, as well as with the emphasis on minimal software requirements for both users and robots. The result is an open-source application, which provides that. The solution is a reverse proxy server, put inbetween the clients and the servers running on robots - Dispatcher. For connection between clients and robots, two OpenVPN networks are used, and as a secure user interface, the existing system RMS is used and extended with Dispatcher interface. Among other things, Dispatcher collects information about all connected robots so a summary can be displayed. This set of software tools therefore allows an authorized user to connect to robots in various networks, without the need of other client software apart of OpenVPN client and web browser.
|
|
| |
|
|
The role of the medical operations center, a provider of emergency medical services
JIRKŮ, Tomáš
Bachelor's thesis deals with the medical operating center and its activities. A lot of people have no idea what a medical operating centre actually is. My knowledge about it was also scarce before the beginning of my studies. Therefore I would like to outline the problems, tasks and also the demanding character of the work of operators. That is why this thesis is aimed at examining the tasks of the medical operating centre. Everybody probably knows the term medical rescue service and imagines immediately a yellow vehicle with reflective strips and blue lights. Hardly anybody realizes, however, that the medical rescue service needs the medical operating centre to be functional. It may be also called a control centre. This centre is an inseparable part of the medical service and also of the integrated rescue system. Specialized medical workers, called operators or controllers, are employed here. These workers, among others, receive continuously emergency calls, evaluate them and pass them on to exit groups, and, last but not least, assist the caller with giving first aid. All these problems are the subject of the theoretical part of the thesis. Two research issues were determined for the purpose of the research part of the thesis. The first one deals with all tasks ordered by legislation being used by the operating centre and the second research issue is aimed at the problems of urgent basic life support assisted by phone, namely if this basic life support assisted by phone is utilized always when unconsciousness is indicated. These issues were dealt with by means of the qualitative research method consisting in the secondary data analysis. The research set constituted the regional operating centre of the South Moravian Region. Specifically, documentation of emergency medical services was used operator record and audio record of emergency call. This documentation is a part of each emergency call. By means of the secondary analysis the data from 20 emergency calls were obtained. Emergency calls were chosen by simple random choice. The sample of these 20 emergency calls was chosen from the period of the year 2014. Because of protection of personal data no names are given in the thesis, only the initials. For the same reason no actual addresses are used in the research. In the discussion there are given all tasks ordered by legislation and recommended procedures from professional sources. This information is subsequently compared with the obtained data. The results in the case of the first research issue indicated that some tasks ordered by legislation are not used too often. Some tasks within the framework of the small sample being examined are not used at all and, on the contrary, they are used in the receiving of each emergency call. The tasks that were not used at all were three altogether. The results in the case of the second research issue demonstrated that indication of unconsciousness is not always necessarily the reason for using urgent basic life support assisted by phone. It is important that also other aspects are taken into account, not only consciousness of the patient. Of ten emergency calls concerning unconsciousness being examined this urgent basic life support assisted by phone was used in five of them. It was found out that utilization of the medical operations center tasks is individual in each emergency call. From the point of view of the total activity of the centre it could be declared, however, that the centre uses most of the tasks ordered by legislation. This bachelor's thesis can be used as a material extending the knowledge of both non-professional public and medical personnel concerning the activities of medical operating centre. It can be a stepping stone for further research concerning medical operations center.
|
|
|
First aid at the running childbirth assisted by phone
MORAVCOVÁ, Adéla
The content of this thesis is to provide professional assistance in the ongoing labor on the phone. The proper providing of help by the operator in the outgoing labor is very important for mother and vicinage. Providing of first-aid threatment on the phone in the outgoing labor, consists of the childbirth and also of the threatment for mother and child after the birth. Teorethical part of the belachor work is applying itself not only childbearing assisted on the phone, but also on physiological and pathological childbirth and proceduers of correct first-aid threatment. Teorethical part begins with the definition of the word childbearing and also with characteristics of history and present of childbirth. As a next step, there is an analysis of childbirth with its possible complications, first-aid and threatment care. At the and of teorethical part, there are descriptions of responsibilities of emergency medical services employees and procedures of ongoing labor assisted on the phone and also for resuscitation of newborns assisted on the phone.
|
guest ::
