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The satisfaction evaluation of the drop-in centres clients within the area of Zlín region of pandemic COVID-19
Hanáková, Karla ; Šťastná, Lenka (advisor) ; Jandáč, Tomáš (referee)
ITRODUCTION: Worldwide pandemic COVID-19 and enforcement of restriction measurements necessary to limit the virus spreading in area of public health has affected entire aspects of modern life and impacted inter alia also the area of using drugs, the drug trade including social and medical reactions to the drug phenomenon. As a result of taking the measurements the pressure on addictology services, their operations, the employees and last but not least the clients was getting stronger and stronger. AIM: The purpose of the work was to determine the scale of satisfaction/ dissatisfaction of the clients within the area of Zlín region contact centers with the interventions and services offered during the period of time in context of pandemic COVID-19 and maintaining anti-pandemic measures in order to minimize the impact of pandemic upon the clients and the contact centers' employees and to check this way the ability of the Drop-in centers to react and adjust flexibly to the current situation. METHODS: The respondents were chosen by intentional selection via the institutions. The mean of feedback represented the satisfaction evaluation. A questionnaire was used as a tool of data collection. The whole file consisted of 40 respondents in total. Acquired data were evaluated by STATA® 15.0, Statistic Data...

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