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Specifics of supervision of volunteer programmes in health-social area
BRÁZDOVÁ, Pavla
Although the benefits of supervision are known nowadays, it is still not applied in a number of fields. This concerns even such occupations where direct work with clients is the basis of work or voluntary activity (e.g. health care, school education and even some organisations providing services of social care etc.). This thesis first informs about supervision in general, i.e. about its history, objectives, functions and division. Further, it deals with the person of the supervisor, the supervised person, and their relationship. The theoretical part is finished with information on social services, volunteering and supervision of volunteer programmes in the field of medical and social care. In comparison with the supervision of providers of social services, this volunteer supervision should be different, and this difference should consist in its voluntary, not obligatory, character. This diploma thesis aims at describing specific features of supervision of volunteer programmes in the field of medical and social care. A partial objective is to find differences between providing and receiving supervisions in volunteer programmes and supervisions of organisations providing social services. The research was both quantitative and qualitative, included method of questioning, semi-standardised questionnaire and a guided interview. There were three hypotheses set in the thesis, two of which were confirmed and one disproved. Further, on the basis of her results, the author defines the specific character of the supervision of volunteer programmes. The author regards as the most important finding the fact that volunteers take part in supervision voluntarily and with pleasure, view it as beneficial a natural part of their volunteer activity. This is also the most essential difference between the volunteer supervision and the supervision provided by social services, where over 50 per cent of staffs view supervision as an obligatory part of their occupation, and a much higher percentage of the staffs in comparison with volunteers say that they do not regard supervision as a benefit for themselves. The author sees the applicability of this thesis in publishing her results in professional journals or in publishing on the web pages of the National Volunteer Centre, because so far almost nothing has been published on this subject.
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