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Crisis Management in Residential Social Services
KREJČOVÁ, Kateřina
This thesis deals with crisis management in residential social services. In the theoretical part, the concepts of crisis, crisis situation and extraordinary event are defined. Crisis management, examples of crises, documentation related to crisis management and residential social services are also described here. The practical part of the thesis includes the processing and evaluation of results obtained through research investigation. The thesis aimed to determine how residential social services are managed during crisis situations. A qualitative research strategy, an interview method and a semi-structured interview technique were chosen to fulfil the aim of the thesis. The main research question is: How are residential social services managed during crisis situations? The communication partners are managers of residential social services in the Tabor district who expressed an interest in participating in the research. Data analysis - open and axial coding - was used in the evaluation of the obtained data. The research indicates that although leading staff members of residential social services approach crisis management individually, they share a common emphasis on readiness for crisis situations, quick and effective crisis resolution, and subsequent evaluation, from which they draw insights and lessons for future crisis situations. The diploma thesis could contribute as feedback for the managers of residential social services who participated in the research, and it can also be used as informational material for the public.
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The role of crisis management in the reorganization of the company MSV Metal Studénka, a.s.
Lonk, David ; Schönfeld, Jaroslav (advisor) ; Smrčka, Luboš (referee)
The aim of the thesis is to describe the methods of crisis management and their application on the particular company, which was saved from bankruptcy due to effective crisis management. The theoretical part explains the concepts related to the crisis management using knowledge from both domestic and foreign specialized literature. The practical part applies the theoretical knowledge on the selected company. The brief description of the company is supplemented by its economic situation and description of steps that were made by the crisis management. These steps are analyzed and evaluated in the final part of the thesis.
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