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Mobing and bossing the workplace
MANETHOVÁ, Jana
Mobbing and bossing represent vexation at a workplace, which unfortunately affects also health care and health care teams. The aim of this bachelor thesis was to find out knowledge of the terms mobbing and bossing, as well as occurrence of vexation at neurosurgical departments (Intensive Care Unit, SIP and two standard departments) in the Nemocnice na Homolce hospital in Prague. In order to fulfill these aims and hypotheses, the method of quantitative data collection by means of questionnaires was chosen. The questionnaires were filled out by physicians, medical nurses and medical attendants, both by women and men. The aims of the work were fulfilled. It followed from the results of the survey, that almost one third of respondents was not familiar with the terms mobbing and bossing, or they could not define them accurately. It was found out after mapping the occurrence of vexation at workplaces that a majority of informants did not know, where they should turn in case of occurrence of mobbing and bossing. The first hypothesis on more extensive occurrence of vexation towards women than men was confirmed. The second hypothesis regarding the knowledge of how to fight mobbing and bossing was not confirmed, as the respondents were not familiar with possibilities of how to cope effectively with vexation at a workplace. After the review of all filled-out questionnaires it followed that in case of occurrence of mobbing and bossing the leaving from work is preferred more than active defense against colleagues, or superiors. We believe that a workshop on the topic of mobbing and bossing would be welcomed by a majority of respondents. They would clarify for themselves the difference between vexation and powers of superiors, but also possibilities of active defense.
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