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Services and product lines of DHL Express (Czech Republic) Ltd.
Vavríková, Katarína ; Novák, Radek (advisor) ; Pajmová, Šárka (referee)
Currently, logistics is considered as one of the most dynamic sector and therefore it should be given considerable attention. With the current trend of the globalization, we can expect increasing tendency in the near future. Logistics as we know it today has been really an indispensable part of our daily lives. All these activities are covered by logistics processes, without which we cannot imagine the modern life as we know it today.The aim of my thesis is to describe and analyze services and product lines of DHL Express (Czech Republic) Ltd. I chose this topic because I worked in the company and therefore I know the internal conditions and thus can approach the issue comprehensively. The main focus is on description and assessment of existing services DHL Express in the theoretical part. In the practical part, I would like to analyze the new, introducing the services that DHL recently applied or only will implement in the near future. It is for example the Service Point or modern service on petrol station related with expenditure shipments. Outputs of my final project should be beneficial also for the company itself. They are recommendations which services are most used and on the other hand should be turn down or improved. The arguments and opinions in the thesis are supported also by the questionnaire.

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