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Claims in insurance business
Suchánková, Martina ; Karfíková, Marie (advisor) ; Kohajda, Michael (referee)
In the presented thesis I pursue the issues of the receivables in insurance with the accent to the receivables of the insurer where the insurer is the creditor. I describe the most common types of the claims which is the category connected to the cause of origin - outstanding premium from the insurance contract, recourse right of the insurer, title to claim back the intermediary commission (cancellation commission), etc. In the following part of my thesis I pay attention to the methods of claim settlement. Since it is related to the issues of the receivables in insurance I cannot leave out also the claims of the Czech Office of Insurers (Česká kancelář pojistitelů - ČKP), institution that is not an insurer but fulfils similar role in certain situations and therefore has its un-replaceable place on the Czech Insurance market. Important part of my thesis is dedicated to the analysis of judicator most importantly in the connection with the application of the recourse rights. In the chapter " Attorneys reward" I stress out the issues of so called prerogative ordinance that is currently very actual. I am trying to consider all above mentioned issues not only with the respect to already established practice and more or less stabile judicator but most importantly with the respect to the new Civil Code.
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Claims in insurance business
Suchánková, Martina ; Karfíková, Marie (advisor) ; Kohajda, Michael (referee)
In the presented thesis I pursue the issues of the receivables in insurance with the accent to the receivables of the insurer where the insurer is the creditor. I describe the most common types of the claims which is the category connected to the cause of origin - outstanding premium from the insurance contract, recourse right of the insurer, title to claim back the intermediary commission (cancellation commission), etc. In the following part of my thesis I pay attention to the methods of claim settlement. Since it is related to the issues of the receivables in insurance I cannot leave out also the claims of the Czech Office of Insurers (Česká kancelář pojistitelů - ČKP), institution that is not an insurer but fulfils similar role in certain situations and therefore has its un-replaceable place on the Czech Insurance market. Important part of my thesis is dedicated to the analysis of judicator most importantly in the connection with the application of the recourse rights. In the chapter " Attorneys reward" I stress out the issues of so called prerogative ordinance that is currently very actual. I am trying to consider all above mentioned issues not only with the respect to already established practice and more or less stabile judicator but most importantly with the respect to the new Civil Code.
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Certifikace jako nástroj řízení kvality služeb
Suchánková, Martina
The thesis is focused on the issue of service quality and its management from the perspective of service providers. Certifications in tourism are discussed as a possible instrument of service quality management. The main objective is to formulate a recommendation for the development of certification Cyclist Welcome which is focused on meeting the specific requirements of cyclists. Using the primary research in the form of questionnaire are analysed the main benefits of service providers who are involved in mentioned certification and more context determining satisfaction of these certified subjects.
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Indebtedness of households-causes, impacts, comparison
Suchánková, Martina ; Jílek, Josef (advisor) ; Rybáček, Václav (referee)
The thesis will deal with reasons that lead to households becoming in debt on one hand, and on the other hand, the impacts that are caused by this process. Households are the biggest economic subject that create savings. They are also the second biggest debtor of the financial sector. From this point of view, there is an important role for the banks and financial institutions that offer households many kinds of credit products. The role of the central bank and its monetary policy and supervision are also important. In the theoretical part of the thesis some approaches of various economists will be described and monetary policy and defined economic subjects will be explained . In the second part of the thesis, ways that can run people into debt and the evolution of interest rates will be analysed. Focus will be also put on innovation that has arisen in financial markets, that have made credit expansion possible, mainly securitisation. After that an analysis of negative and positive macroeconomic impacts will follow, which are brought on by excessive financing of consumption and housing. The thesis will finish with a comparison of the households' debt in the Czech Republic and in other developed countries.
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