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The quality management system in the selected company
This thesis deals with the international standards ISO. Specifically, a description of the implementation of EN ISO 9001:2008 in the selected business. The application of ISO standards in the company has led to an improvement and more importantly to greater accuracy in communication between employees. The result is a reduction of errors and thus the claims which has a positive economic impact on business. Another advantage is providing feedback within business operations. This helps to enhance the quality of production management. You can easily trace the errors and use them to define some precautions in order to prevent these and future errors. The most negative feature in the application of ISO standards is the increase of administration which, after stabilization of standards during normal operation, declined, however is still higher than before the application of these standards. Generally speaking, the application of ISO standards has been beneficial for the company. It should also be noted that not all employees received an increase in administration without problems. Proven results in the production and reduction in the number of defective products speak in favor of applied standards.

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2 Maříková, Irena
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1 Maříková, Ivana
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