National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Analysis of Customer Satisfaction and Suggested Measures for its Improvement
Bičan, Jan ; Hebeda, Petr (referee) ; Chalupský, Vladimír (advisor)
This thesis concerns the analysis of customer satisfaction. Specifically, the customer satisfaction of AZUB bike company with recumbents. At the same time based on the observed data for the determinativ of proposals to increase customer satisfaction.
Analysis of Customer Satisfaction and Suggested Measures for its Improvement
Bičan, Jan ; Hebeda, Petr (referee) ; Chalupský, Vladimír (advisor)
This thesis concerns the analysis of customer satisfaction. Specifically, the customer satisfaction of AZUB bike company with recumbents. At the same time based on the observed data for the determinativ of proposals to increase customer satisfaction.

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