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National Repository of Grey Literature 2 records found  Search took 0.00 seconds. 
Certification programme ECDL - supporting study for public administration employees
 Žák, Daniel ; Očenášek, Vladimír (advisor) ; Rysová, Hana (referee)
The theme of this bachelor is focused on the certification programme ECDL and its use for public public administration employees to test computer literacy, to increase labor productivity and saving time. The bachelor describes basic and advanced options and features in word processor and a spreadsheet of Microsoft Office Word and Excel version 2013. This bachelor is focused on certification programmes ECDL Core and ECDL Advanced. The first part contains a comparison of educational content from SharePoint, which is available to employees of the Office of Labour, with the requirements of knowledge, necessary for each version of the certification programme ECDL. The comparison should show if learning materials are consistent with the requirements of certification programmes ECDL Core and ECDL Advanced. In another part for employees who are interested in certification programme ECDL, are created selected illustrative examples by which it will be possible to try out certain requirements from ECDL Core and ECDL Advanced syllabus. Followed by testing of public administration employees in these selected illustrative examples, particularly at the contact office of the Labour Office for Prague 6 and 17. After testing is followed by a questionnaire on the usability of the ECDL certificate in public administration.
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Lean Six Sigma in Decreasing the Error Rate of Proposal Form Filling
 Albert, Michal ; Plášková, Alena (advisor) ; Žák, Daniel (referee)
This thesis is focused on the proposal form filling error rate in life insurance. The theoretical part of the thesis describes main aspects of the methodology Lean Six Sigma, which will be used to decrease high error rate. Lean Six Sigma is widely used in today's companies to improve business processes by increasing their sigma. The methodology is an integration of two separate approaches, both invented in the beginning of the 20th century. The aim of the integration is to bring together the best of both of them. The practical part of the thesis shows how the seemingly separed approaches Lean and Six Sigma can work together. Lean was used to improve the process for insurance company's sales force, and Six Sigma was then applied to decrease the error rate of the forms. Both of the improvements were successfully implemented in the company and led to a desired outcome.
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See also: similar author names
7 Žák, David
2 Žák, Dominik
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