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ICT in public administration
Worsch, Filip ; Voříšek, Jiří (advisor) ; Šebesta, Michal (referee)
Electronical communication between state and citizen, or state and enterpriser has become more importance in the last few years mainly due to the fast development of information technologies that provide new and new posibilities. State answers to this development by trying to make communication more simplified and make efficient and to ensure access to essencial information to all citiziens. The goal of this work is description of the eGovernment state in the Czech Republic compered to the state in other countries, eGovernment projects analysis in the Czech Republic and evaulation of the data boxes project. There are a lot of aspects, that are to be taken in account when the Czech republic and other states' eGovernment compared, it is needed to ensure certain process that helps to bring relevant measurable values. So we can gain an objective comparison. In framework of projects eGovernment analysis I target to chosen projects that concerns broad public.To evaluate data boxes project I use information gained during consultations with employees of the public administration, who have had their personal experience since the project operation started. Almost every country must communicate with its citiziens to control state's running and stable economic growth. Therefore there are developed certain systems, applications and projects. Reading this work a reader has a possibility to get general view of some chosen projekcts that have been realised by public administration. He has an opportunity to aquient with what was eGovernment situation before a few years and todays state and he can learn the comparison among the Czech Republic and other states of European continent. In the first part of the work I target to the situation of eGovernment in the Czech Republic and carry out the comparison to state of some other states of European Union. I devote only services chosen. Then I analyse some of the public adminstration projects, which the CR use to communicate with citiziens. In the third part I evaluate the data boxes project in the view of legal norms, security, usage and critical factors of success.
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Comparison of methodics for information processes management with emphasis on ITIL
Žižka, Petr ; Voříšek, Jiří (advisor) ; Janeček, Tomáš (referee)
The subject of this thesis is a detailed description of the methodics and the sets of best practices for the information processes management and informatics as such, and their comparison as far as history, content, specialization and structure are concerned. The thesis mainly concentrates on a set of the best practices called Information Technology Infrastructure Library (ITIL). Furthermore, the relations between individual methods and between ITIL V2 and V3 are described. In addition, attention is also paid to the possibilities of utilizing these methods in order to attain maximal synergetic effect. The first chapter deals with ITIL. It describes the history of the second version in particular. A separate chapter is devoted to showing the differences between v2 and v3 and mapping of the processes from the second version to the third. This chapter also provides the basic principles of ITIL v3 and a detailed description of individual publications and main processes. The next part deals with ČSN/ISO 20 000, Cobit and ITGPM. A description, advantages of its implementation and the relation to ITIL is provided for each of these documents. Furthermore, the way to obtain the ČNS/ISO 20 000 certification is also described. In the following section, ITIL, Cobit and ČSN/ISO 20 000 are compared in detail. The criteria for the comparison are: type, subject, size of the organization, sector, availability, organization certification, individuals certifications, linkage to other methods, extent, concept of the life cycle, processes description, weak and strong spots. The practical part of the thesis deals particularly with the service catalogue optimalization and creation of the SLA prototype for the IT department of radio Free Europe. The practical part is the biggest contribution of this thesis.
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Methods to Assess IS/ICT Outsourcing Models
Klimeš, Martin ; Voříšek, Jiří (advisor) ; Hönig, Jaroslav (referee)
The thesis "Methods to Assess IS/ICT Outsourcing Models" focuses mainly on an assessment and selection process of suitable IS/ICT outsourcing models. First, IS/ICT outsourcing concept is explained and its advantages as well as disadvantages are described. Second, IS/ICT outsourcing models (primarily classified by outsourcing subject) and their characteristics are described. Third, existing methods to assess and subsequently select suitable IS/ICT outsourcing models are analysed. Main goal of the thesis is to confront the existing methods with a process used in real-life IS/ICT outsourcing project and then to give recommendations for methods improvement. To achieve that goal the existing methods are compared with a process used in the real-life outsourcing project. Based on positively perceived parts of the existing methods as well as on flaws identified, an own method to assess and select IS/ICT outsourcing models is designed. The following methods are used when writing the thesis: logical/historical method, description, analysis and synthesis. Main contribution of the thesis to the topic is a design of the own method aiming at improvements to the existing methods so that it is as usable as possible in practice. This is achieved through a design of tools supporting crucial steps of the designed method. The fact that the author is member of a project team working on the real-life IS/ICT outsourcing project facilitates a contribution achievement too.
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Analysis of Various Service Provisioning Practices
Šebesta, Michal ; Voříšek, Jiří (advisor) ; Klíma, František (referee)
The topic of the thesis focuses on the analysis of various service provisioning practices from the view point of a prospect customer organization. Introductory part of the thesis summarizes the actual challenges of IS/ICT for an appropriate business alignment, defines the theoretical foundations of sourcing and ICT services, considering the contemporary state of these fields. Moreover, it identifies the related areas of these fields, like enterprise architecture, IS/ICT management, and systems integration. The central part deals with the identification and analysis of the areas that influence the decision making of ICT service sourcing. Results of this analysis are summarized and further developed by creating a framework to assist companies in deciding the most suited ICT sourcing solution. Within this framework the thesis summarizes important criteria to be considered for a much suited ICT service provisioning practice. It details the prerequisites for the use of this approach and its limitations. Subsequently, it presents an evaluation of certain ICT services within the SaaS market, that could be applicable in the enterprise environment. Finally, the thesis provides a simplified case study, demonstrating a required mindset for exercising the framework in practice.
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Modern information and corporate strategies
Laš, Jan ; Voříšek, Jiří (advisor) ; Lucký, Martin (referee)
The goal of this paper is to explore corporate and information strategies, focus is put on new and modern business models. I accentuate alignment between corporate and information strategy. Theoretical overview of corporate and information strategies is followed by description of modern trends that were discovered by author. All new trends are analyzed from IT and business point of view. Some trends are demonstrated on real companies in the paper. The analysis consists of corporate strategy and searching for the way how IT can support business and how to be in alignment. Two types of companies are included. First type is company that built up business model based on IT/ICT strategy. The other type includes companies that are running business for longer time and new IT/ICT strategy deployment or better alignment between strategies brought improvement and better market position. The paper includes basic model representing strategic management that is presented at the end. This gives an overview to all readers how the process goes from corporate and information strategy to application portfolio. The paper is destined for professionals and nonprofessionals who are interested in modern strategies. It is also useful for IT/ICT managers when working on own strategies.
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ICT market supply side analysis
Šafařík, Tomáš ; Voříšek, Jiří (advisor) ; Kaletová, Radka (referee)
This diploma thesis is focused on description, breakdown and objective analysis of available development indicators of the Information and Communication Technology market in the Czech Republic. In certain ways it relates to some prior theses prepared on the department of Information Technologies at The Prague University of Economics. The paper breakdowns period of last ten years, ideally years 1997 -- 2007, but in some parts the period is adjusted according to availability of statistical data. Also description of contemporary market situation and outline of trends is included to serve as future development estimation. Specific contribution of this work is analysis of data extracted from annual overview presented in Computerworld Top 100 by IDG Czech a.s. and data obtained from European Information Technology Observatory (EITO) yearbooks. Objective recognition of this data, their verification against information from different available sources and explanation by factual event provides comprehensive and independent view on particular influences which formed and affect Information and Communication Technology market in the Czech Republic. Whole paper and its individual chapters are as much as possible drafted as standalone parts and are seamlessly designated to overview dealt topic. Their objective is to provide summarized view of the topic with objective interpretation and comments. The most important from each part are basis for conclusion of the thesis. Conclusion provides the most important and interesting findings as well as future prospects considering areas of Information and Communication Technology market with great potential. Paper does not have the ambition of being isolated ultimative source of information about analyzed matters. It should be synoptical summary for anyone who wants to orientate oneself and as a good-quality source with references to external documents and other sources for those who want to deal with the problematics in more details.
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ICT roles system and their appraisal
Ostatek, Jan ; Voříšek, Jiří (advisor) ; Treglerová, Zuzana (referee)
This diploma thesis addresses the ICT employee evaluation methods in conjunction with their ICT roles. The objective of this work is to produce the lead-in for ICT managers, Human Resources staff etc. for creation of employee evaluation systems or motivation programs in the workplaces with high rate of ICT professions. The work strives to combine psychological and informatics insight to offer corresponding evaluation instruments for each ICT role.
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IT processes management methodics
Řenč, Leoš ; Voříšek, Jiří (advisor) ; Kufner, Vladimír (referee)
This thesis deals with the IT processes management methodics, their comparison in terms of content, aim and support offered during implementation, employee training and in terms of international recognition and spread among businesses. The thesis also deals with mutual methodics relation and their respective use in business practice. The first part includes the characteristics of individual methodics and their basic concepts and relations description. The possible future development trend and the spread of individual methodics in selected countries are also mentioned in this section. The following part deals with the possibilities of certification and training for all mentioned methodics and methodics support during implementation. The current offer state of the training and IT processes management methodics support in the Czech Republic is characterized there. Contribution of these first two parts is arranged comparison of methodics to defined criteria of comparison. The final part is aimed at practical application of IT management methodics in their interrelationship. It contains raw analysis of the use of individual methodics at Česká pojišťovna and the consequent detailed analysis of the selected IT processes. Following proposals for the optimization are made for processes which were detail analyzed. This is the main contribution of this work according to following update of selected IT processes.The current valid approaches to these problems in Česká pojišťovna as well as expected future development are described in this section as well.
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VYUŽITÍ METODY REÁLNÉHO POTENCIÁLU ZLEPŠENÍ PRO ZVÝŠENÍ EFEKTŮ INVESTIC DO INFORMAČNÍCH TECHNOLOGIÍ
Blahanravau, Yauheni ; Voříšek, Jiří (advisor) ; Učeň, Pavel (referee)
This thesis is dealing with the problematic of relationship between information technology and business, IT and business alignment and the role of CIO in these processes. The further topic I describe in my thesis is the evaluating of the investing projects into information technologies. In connection with this I analyze various financial methods for evaluating of investments in information technologies. The mail goals of this work are: analyze and create a detailed description of modern trends in information technology management and in business and IT alignment, another goal is make comparison of the financial methods and frameworks that help to measure the efficiency of investments in IT and show how these methods can be applied. The further goal is analyze in details the real potential of improvement method and create new set of tools (spreadsheets) for the complex support of this method and show how it can be applied in practice. In the theoretical part of my thesis I focused on the analysis of the role of information technology and CIO in modern organizations and on ways of effective communication of added value to top management of the organization. Analysis is based on the literature review and aimed on searching of skills and knowledge that the modern and successful CIO must have. In this relation were made the analysis of popular financial methods, their comparison and examples how to apply it. Practical part of this work was aimed on the detailed analysis of the real potential of improvement method and how to use it in practice. In this chapter I described the basic principles of this method and created a set of MS Excel tools for better efficiency while using the method of the real potential of improvement. After creation of the tools the practical application of it was shown as an example of improvement of one business process in organization.
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Recent trends in web-application development
Stankay, Michal ; Voříšek, Jiří (advisor) ; Kafka, Daniel (referee)
Táto bakalárska práca sa zaoberá aktuálnymi trendmi pri vývoji webových aplikácií s dôrazom na platformu LAMP (Linux, Apache, MySQL, PHP) ako významného nástroja na vývoj a prevádzku webových aplikácií. V prvej časti popisujem trendy minulé a porovnávam ich s trendmi súčasnými, na konci tejto časti uvádzam rozšírenosť trendov na základe číselných dát. Ďalšia časť pojednáva o vybraných open-source prostriedkoch vývoja webových aplikácií, ktoré sa dostali na výslnie ? AJAX, Ruby, Python, ich použití, kladoch a záporoch. Jazyky Ruby a Python a ich programové prostriedky porovnávam s jazykom PHP a hodnotím ich možnosti nasadenia v platforme LAMP ako náhradu za PHP. Pasáž o jazyku Ruby zahŕňa i predstavenie vývojového frameworku Ruby On Rails, ktorý je prevratný v úrovni integrácie jednotlivých prístupov k vývoju do uceleného riešenia. Platforme LAMP a jej použitiu, kladom a záporom je vyhradená ďalšia kapitola práce. V prípadovej štúdii nasadenia LAMP vo firme vyvíjajúcej webové aplikácie popíšem dôvody nasadenia LAMP, uvediem porovnanie s konkurenčným riešením, sumarizujem skúsenosti s prevádzkou LAMP a zhodnotím výhľad používania tejto platformy v budúcnosti.
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