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Fenomén ROPO a jeho vliv na nákupní chování spotřebitele
 Tran, Trong Nam
The thesis deals with the phenomenon of the shopping behaviour ROPO (Research Online – Purchase Offline) and its impact on the consumer behaviour. Examines factors which lead consumer to use this approach when shopping. Furthermore, it also examines the influence of user reviews during the buying decision process. In literature review are described individual phases of the ROPO effect. The thesis itself deals with the processing of data from surveys, based on which are further suggested marketing activities which when using ROPO effect will lead to increase in the store traffic of the physical store.
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