|
|
Human resource management in a service provider
KAIN, Rostislav
This thesis is focused on the analysis of the human resource management in a service provider company. The company is hotel Zámek Valeč. The main aim of this thesis is to evaluace the current situation in the field of human resources management and to set out proposals for improvement. At the same time, the aim of this work is to confirm or refuse the hypotheses. Data were obtained through a questionnaire survey, controlled interview and personal observation. The questionnaire consist of 25 questions, where the first 20 questions map the whole area of human resources management and the last 5 are identification questions. The controlled interview containt 11 questions, that are almost identical to the questionnaire for employees. This makes it possible to compare the employee´s view with the view of the company management. Finally, changes were proposed to improve the situation.
|
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
guest ::
