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Psycho-social supporting care for oncologically diseased persons
PAPEŽOVÁ, Šárka
The Bachelor work deals with areas of supporting care in oncology. The aim of this work is to draw attention to the importance of psycho-social care as an integral part of complex care for oncologically diseased persons. The theoretic part contains characteristics of the influence of an oncological disease to the life quality of the ill person and his/her closed ones. It describes the process of the hard disease?s acceptance and overcoming the typical obstacles in various stages of the illness. At the same time it presents an outline of an oncological patient?s needs including the need of spiritual care. The theoretic-practical part is devoted to definition of the term supporting care. It surveys, whom psycho-social supporting care in the Czech Republic is provided to and in which health care institutes, hospitals and patients? organisations patients can find it. At the same time it pursues clarification of the term psycho-oncology and outlines the rise and development of psycho-oncology in the Czech Republic. The research part deals with the issue of psycho-social supporting care offer and demand. It also offers a view at the experiences of an oncological patient, the founder of the association Amelie o. s. This association offers psycho-social support and care to oncologically diseased persons and their closed ones.
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Emergency Operators´ Mental Load
HUDEČKOVÁ, Karolína
This bachelor thesis deals with mental strain in dispatchers of medical emergency services. I focused on covering these questions, the follow-up analysis and description, on the basis of research. The first objective was to survey opinions of operations centre dispatchers of the mental strain in their work. The next objective was their opinion of the question whether the number of dispatchers on duty in one shift influences their mental strain. My research is based on questionnaire surveying, and the research object covered 40 employees in operational centres all over the Region of South Bohemia. (Note: a nationwide research would be technically hardly realisable, as it is improbable that the questionnaires sent in would be returned). The introductory chapters contain a brief description of the operations centre and activities that the dispatchers perform every day, and I try to formulate the principles of the correct communication that should be led in the conversation with the callers on the distress line. I also describe general features of stress, the factors that lead to it, and the states breaking out as a result of its long-term effect on people. Specifically in this thesis, I describe post-traumatic stress disorder and the burn-out syndrome, and I also mention prevention to defend oneself against these risk factors. The second part of the thesis focuses on the results of the research conducted by quantitative technique, by handing out 45 questionnaires, 40 of which were processed after they were sent back. The research and results make up an essential part of the thesis and bring proofs of the fact that employees of operations centres undergo mental strain influenced by a number of factors. Some of these factors can be influenced, and becoming aware of these factors, this strain may be at least partially reduced. The thesis also uses the comparative method with the possibility of comparison of the mental strain between individual dispatchers. Last but not least, it contains inspiration for considering these questions, and personal proposals for a positive contribution to lowering this strain and a further development of this problem in general.
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