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Process analysis of the Prague Congress Centre, Inc.
 Filipová, Andrea ; Oškrdal, Václav (advisor) ; Vymětalová, Markéta (referee)
The theme of this thesis is a process analysis of the Prague Congress Centre. The purpose of diploma work is to propose more effective running of processes in the company. The theoretical part focuses on business processes, process analysis and graphical languages. Another part deals with company's reservation system and analyzes typical characteristics of reservation systems. The main focus of the thesis is on process analysis of Prague Congress Centre, Inc. Current situation is analyzed and more effective operations which run through the whole company are proposed and evaluated. The emphasis is put on differences evaluation between present and proposed situation and suggestion for change. Another part deals with gaps detection in reservation system which is closely connected with chosen analyzed processes. These gaps, up to certain stage, do not allow effective running of chosen processes.
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