National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Customer Satisfaction Analysis and Proposals for Increasing its Level at Česká pojišťovna, a.s.
Pokorná, Kateřina ; Pavlů, Dušan (referee) ; Chalupský, Vladimír (advisor)
This thesis deals with the problem of analysis of customer satisfaction measurement in company Česká pojišťovna a.s.. Custom design of the system of customer satisfaction measurement and adjustment of those measures is based on analysis of the current state and theoretical knowledge and will ensure increase of customer satisfaction.
Customer Satisfaction Analysis and Proposals for Increasing its Level at Česká pojišťovna, a.s.
Pokorná, Kateřina ; Pavlů, Dušan (referee) ; Chalupský, Vladimír (advisor)
This thesis deals with the problem of analysis of customer satisfaction measurement in company Česká pojišťovna a.s.. Custom design of the system of customer satisfaction measurement and adjustment of those measures is based on analysis of the current state and theoretical knowledge and will ensure increase of customer satisfaction.

See also: similar author names
1 Pavlů, Daniel
1 Pavlů, Dobromila
2 Pavlů, Dominik
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