National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Marketing Research of Customer Satisfaction of the Topschool
Gelnar, Jiří ; Mgr.Veronika Kočurová (referee) ; Šimberová, Iveta (advisor)
Master thesis is focused on research of customers satisfaction of language school called TOP School. The first part defines objectives of the work. Further more there are processed theoretical basis and also there are described methods, which will be used in analysis of satisfaction of customers. In following part there is a description of current state of the company and also marketing research, which is based on questionnaires. On the base of obtained information there are created proposals, which will lead to higher customers satisfaction.
Marketing Research of Customer Satisfaction of the Topschool
Gelnar, Jiří ; Mgr.Veronika Kočurová (referee) ; Šimberová, Iveta (advisor)
Master thesis is focused on research of customers satisfaction of language school called TOP School. The first part defines objectives of the work. Further more there are processed theoretical basis and also there are described methods, which will be used in analysis of satisfaction of customers. In following part there is a description of current state of the company and also marketing research, which is based on questionnaires. On the base of obtained information there are created proposals, which will lead to higher customers satisfaction.

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