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National Repository of Grey Literature

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On the way to quality: implementation of individual planning of services in retirement houses Antonů, Petra ; Matoušek, Oldřich (advisor) ; Mazalová, Hana (referee) Zavád ní individuálního plánování služby je dlouhodobý proces. Jedná se o zm nu p ístupu k poskytování služby, která p edpokládá p edevším zm nu postoje pracovník - jejich profesní i lidský r st. Zm na osobních postoj nebývá nikdy lehká a rychlá, a proto je zjevné, že jde o b h na dlouhou tra . Pokud se n které organizace snaží rychle sepsat pro své klienty n jaké "plány", aby je m ly p ipraveny pro inspekci, p eskakují tak mnoho etap a ochuzují se tak o d ležitý proces zavád ní individuálního plánování. Podstatou plánování není "mít plán", ale p edevším mluvit s klienty, dostat se s nimi do kontaktu a zjiš ovat jejich p ání a pot eby. Detailed record

On the way to quality: implementation of individual planning of services in retirement houses Antonů, Petra ; Matoušek, Oldřich (advisor) ; Mazalová, Hana (referee) Zavád ní individuálního plánování služby je dlouhodobý proces. Jedná se o zm nu p ístupu k poskytování služby, která p edpokládá p edevším zm nu postoje pracovník - jejich profesní i lidský r st. Zm na osobních postoj nebývá nikdy lehká a rychlá, a proto je zjevné, že jde o b h na dlouhou tra . Pokud se n které organizace snaží rychle sepsat pro své klienty n jaké "plány", aby je m ly p ipraveny pro inspekci, p eskakují tak mnoho etap a ochuzují se tak o d ležitý proces zavád ní individuálního plánování. Podstatou plánování není "mít plán", ale p edevším mluvit s klienty, dostat se s nimi do kontaktu a zjiš ovat jejich p ání a pot eby. Detailed record

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