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National Repository of Grey Literature 2 records found  Search took 0.00 seconds. 
Customer Satisfaction Analysis and Proposals for its Improvement
 Endrle, Pavel ; Kostková, Věra (referee) ; Jaroš, Jiří (advisor)
This master's thesis analyzes customer satisfaction of specific company and defines the methods and recommendations for improvement based on this analysis. Theoretical part is aimed at describing methods used in the analysis of satisfaction, which are then used for main research in the practical part of thesis. Methods and actions designed to increase customer's satisfaction based on main analysis of described company are proposed in practical part of thesis.
Detailed record
Customer Satisfaction Analysis and Proposals for its Improvement
 Endrle, Pavel ; Kostková, Věra (referee) ; Jaroš, Jiří (advisor)
This master's thesis analyzes customer satisfaction of specific company and defines the methods and recommendations for improvement based on this analysis. Theoretical part is aimed at describing methods used in the analysis of satisfaction, which are then used for main research in the practical part of thesis. Methods and actions designed to increase customer's satisfaction based on main analysis of described company are proposed in practical part of thesis.
Detailed record

See also: similar author names
1 Kostková, Vendula
2 Kostková, Veronika
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