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Customer proprietary information system
Kojecký, Jan ; Roupec, Jan (referee) ; Heriban, Pavel (advisor)
The work deals with the development of custom business information systems for ISPs. The information system consists of two main modules – the user module, which manages all the necessary data and hardware module, which contains information on technical equipment and network infrastructure of company with links to transmitted data monitors. The information system is running on Linux server.
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Process racionalization in LOTUS NOTES surroundings
Kojecký, Jan ; Vojáček, Zdeněk (referee) ; Lacko, Branislav (advisor)
This work describes the rationalization process in Lotus Notes in a company that provides complete support for Lotus Notes Product for a large international company. It describes three level support and also deals with the rationalization process between the first level of support (customer service) and second level support (Lotus Notes administration). Finally, describes how to create – programming the agents in the Lotus Notes team for the second level, which will help to speed up and improve the services provided by this team.
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Process racionalization in LOTUS NOTES surroundings
Kojecký, Jan ; Vojáček, Zdeněk (referee) ; Lacko, Branislav (advisor)
This work describes the rationalization process in Lotus Notes in a company that provides complete support for Lotus Notes Product for a large international company. It describes three level support and also deals with the rationalization process between the first level of support (customer service) and second level support (Lotus Notes administration). Finally, describes how to create – programming the agents in the Lotus Notes team for the second level, which will help to speed up and improve the services provided by this team.
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Customer proprietary information system
Kojecký, Jan ; Roupec, Jan (referee) ; Heriban, Pavel (advisor)
The work deals with the development of custom business information systems for ISPs. The information system consists of two main modules – the user module, which manages all the necessary data and hardware module, which contains information on technical equipment and network infrastructure of company with links to transmitted data monitors. The information system is running on Linux server.
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