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MARC
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National Repository of Grey Literature
3
records found
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Evaluation of Mystery Shopping in National Library of Technology 2015
Pavelová, Alena
;
Orlová, Jana
;
Chodounská, Alena
;
Jindráková, Edita
;
Kiknavelidze, Sandro
;
Hrabovská, Tereza
V posledních letech knihovny po celém světě využívají metody ověřování kvality služeb formou tzv. mystery shoppingu. Národní technická knihovna se již podruhé rozhodla zvolit tento průzkum pro získání dat k evaluaci a rozvoji poskytovaných služeb. První testování knihovny proběhlo v roce 2014 a poskytlo teoretický i praktický základ pro přípravu průzkumu v roce 2015. Díky výsledkům z předešlého roku jsme mohli porovnat, zda došlo k úspěšnému zavedení doporučení z prvního mystery shoppingu. V roce 2015 bylo hodnocení více zaměřeno na samotné služby (otázky byly velmi specifické a šly více do hloubky oproti roku 2014). Vzhledem k tomu nebylo zcela možné srovnání všech výsledků z roku 2015 s rokem 2014. I v tomto roce byla na základě výstupů připravena SWOT analýza a sepsán soubor doporučení, který byl předán odpovědným oddělením. Z průzkumu vzešla také řada metodologických doporučení pro příští roky.
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Philosophical interpretation of works of Marc Chagall
JINDRÁKOVÁ, Edita
This thesis covers the interpretation of life and work of Marc Chagall, jewish painter of 20th century. Goal of the thesis is to highlight symbolic motives of his work, and later on interpret those on selected pieces. The thesis is divided into four parts. First part is devoted to the life of the painter and his jewish origin, which had a significant influence on the character of his work. Second part covers the meaning of symbols in art and religon in general. Third tries to compare Chagall's conveyance with two jewish philosophers of the dialog: E. Lévinas and F. Rosenzweig. Fourth then interprets selected pieces with philosophical or religious extent. Whole thesis is based on the conception that art is able to convey messages and interpret the world around us.
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Anti-semitism, ideal sources
JINDRÁKOVÁ, Edita
This thesis focuses on the emancipation of Jews in the 19th century. It points at important events in the 19th century that determined the gradual equalization of Jews.
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See also: similar author names
3
Jindráková, Edita
2
Jindráková, Eliška
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