National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Customer Satisfaction Analysis and Recommendations for its Improvement
Šromová, Kateřina ; Herzánová, Radmila (referee) ; Chalupský, Vladimír (advisor)
This bachelor’s thesis is focused on the analysis of customer satisfaction of Contours company. Figures about current customer satisfaction and loyalty will be found by using questionnaire survey. The result of this work will be suggested solutions and recommendations, which will lead to an increase in the current level of customer satisfaction.
Customer Satisfaction Analysis and Recommendations for its Improvement
Šromová, Kateřina ; Herzánová, Radmila (referee) ; Chalupský, Vladimír (advisor)
This bachelor’s thesis is focused on the analysis of customer satisfaction of Contours company. Figures about current customer satisfaction and loyalty will be found by using questionnaire survey. The result of this work will be suggested solutions and recommendations, which will lead to an increase in the current level of customer satisfaction.

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