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Collective buying like a modern marketing tool
Halásová, Lenka ; Zamazalová, Marcela (advisor) ; Bečková, Zuzana (referee)
This thesis deals with a new trend and a marketing tool -- collective buying. The aim of the work is to describe this trend from two different perspectives and to provide a short-term forecast. In the theoretical sections, we give overview of the history of collective buying, basic terms from the field, and the current situation in the Czech Republic and worldwide. We continue with sections describing the operations of a specific company from the field, BonyBony, which entered the market in September 2010. Author of this thesis has been employed in the company since its founding. In these sections we describe basic operation of the company, marketing tools used and advantages over the competition. The future of companies dealing with collective buying is uncertain; many of them are in red numbers. The last part of this work therefore tries to project the short-term forecast for this company using expert view based on the data acquired from a survey.
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Loyalty programs in the hospitality industry
Halásová, Lenka ; Zamazalová, Marcela (advisor) ; Doubek, Karel (referee)
This paper deals with the area of loyalty programs, especially in the hospitality industry. The purpose of this thesis is to demonstrate an implementation of a loyalty program on a concrete example, since this topic has not been explored extensively before. The theoretical part delves into the history of and the basic terms from hospitality, marketing, communication mix and sales support, particularly customer loyalty programs. The second part covers the concrete loyalty program of Hotel Adria Praha, implemented in 2008 and partially created by the author. The whole process is captured, ranging from the ideas to implements such a program to its development, distribution and to some extent its final evaluation. The final part outlines ideas about the justification of loyalty programs in current situation of the hospitality market in the Czech republic.
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