National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Analysis and solution proposition of a specific CRM for selected company
Golík, Martin ; Pour, Jan (advisor) ; Korábik, Miroslav (referee)
The diploma thesis describes the process of CRM tool implementation project from project plan to the selection of an appropriate solution. The project is a result of cooperation with specific company. The main goal is to offer a solution of a software tool for managing relationship with business partners of company wholesale, more effective managing and controlling of wholesale representatives. The final solution is a result of consultations with company management, company wholesale representatives and representatives of CRM vendors. The benefit of this thesis is a solution of CRM tool, which is capable to solve actual problems and fulfill company requirements. The benefit is also a documented initial analysis and a process of selecting CRM tool in wholesale company. So the thesis could be used as basis for selection of CRM tool in other wholesale companies. The thesis is divided into theoretical and practical part. The theoretical part enlightens the topic of CRM. The practical part, which prevails in the text, consists of a project plan initial analysis, CRM market analysis and analysis of specific CRM tools.
Documentation of project management in BI
Golík, Martin ; Pour, Jan (advisor) ; Zajíc, Ján (referee)
The bachelor thesis deals with the creation of project management templates and is a result of cooperation with specific company. Thesis is divided into theoretical and practical part. The aim of the theoretical part is to enlighten the topic of project management and project itself. The practical part, which prevail in text, is an analysis of templates, that have been made for own needs of this company. The goal of this analysis is to demonstrate, how templates support project management. Main benefit of thesis is in created project management templates. Templates are results of studying available sources and meetings with company agents. Thereby a real benefit and practical use should be ensured.

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