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Shopping atmosphere in selected shopping centre
CINÁDROVÁ, Veronika
The aim of the thesis is to evaluate the shopping atmosphere in the selected shopping centre and to create relevant suggestions to improve the current situation of the shopping atmosphere. The theoretical part is dedicated to the study of background theoretical knowledge in terms of trade, retail and territorial analysis. Shopping centres are described in detail from their history to the present, which forms an essential part of the literature. The theory greatly enriches the shopping atmosphere with its external incentives, to which belongs layout and floorplan of the unit, entrance spaces, display, inscriptions, car parking as well as other internal reasons among which are commercial equipment, used building material, lighting, colour solution, musical background, smell and microclimate conditions. Subsequently, marketing research is characterized, which is the basis for the practical part of the thesis. In the practical part the practise field research is realized in the local shopping centre. Through the questionnaire survey, the customers visiting the shopping centre are asked in person. Conclusively, collected data are evaluated in the research, the results are assessed, and appropriate suggestions are proposed.
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Sales promotion in selected retail unit
CINÁDROVÁ, Veronika
The aim of the thesis is a research focused on the current forms of sales promotion. The theoretical part is dedicated to the study of theoretical knowledge. There is described a brick-and-mortar store (a typical stone shop), its history, meaning, structure and function. There is described marketing communication communication process and the individual tools such as advertising, sales promotion, personal sale, public relations and direct marketing. Sales promotion includes for example coupons, product samples, cost-effective packing, consumer's competitions, tasting etc. and supports shopping consumer behaviour, especially for a short time. At the same time the practise field research is realized in the local commercial unit BILLA. Through the questionnaire survey, the customers in the retail unit are asked personally. Finally, it is evaluated the research from the point of consumer protection view and the results are assessed.
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