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Influence of the Internet and Social Networks on Consumer Behavior
Grigarová, Pavla ; Koudelka, Jan (advisor) ; Bilal, Linda (referee)
Methods used in the thesis include online polling and personal interviews with experts. The goal was to theoretically cover the area of internet marketing and analyze own conducted research. Research has revealed that the internet had the biggest influence on the phases of assessing the options, buying and searching for information of the last purchases of the respondents. The categories which were mostly affected by the internet were electronics and tourism services. With the increasing price of goods the influence of the internet was also growing. The most important internet marketing tools were web sites, search engines and search tools to compare prices. Concerning the social networks, their influence on consumer decision-making was only marginal. The work includes a comparison of theoretical knowledge with research and expert opinions as well.

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