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Users participation on evaluation of social services quality in chozen non-profit organization
Špidlenová, Kateřina ; Havrdová, Zuzana (advisor) ; Furmaníková, Lada (referee)
This dissertation is putting brain to problematics of user's participation, especially to practical use of its principles in the context of social services quality, how it is defined by the new social services act from the zdar 2006. The purpose of this dissertation is to explore in detail possibilities of participation's application within the course of evaluation and raising the duality from the user's point of view. The practice aim is also to give concrete recomandation for creation of users participation methodology in social services evaluation. This work is concerned to mentally ill users and thein specific requirements in context of participation and feedback giving.

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3 Špidlenová, Kristýna
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