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National Repository of Grey Literature

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Efektívny výber zamestnancov Tatarová, Monika An effective choice of employees.Diploma thesis. Brno: Mendel Uni-versity in Brno 2015. The diploma thesis is focused on an effective choice of employees. The aim is to suggest how to improve the choice of employees so as the staff leave rate in a call centre reduces. In the literary research the literary sources in the Czech language are used as well as the foreign literature, professional magazines, Internet sources and the law with the employee choice topic. In the thesis the current choice of employees is described. Then the proposals for the effective choice of employees are compiled based on the questionnaire survey. The cost reduction connected with the new employees hiring is emphasized. The proposals are to be applied in companies focused on telemarketing so that they have stable and high quality team of employees Detailed record

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