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In-store communication
Stoklasová, Karolina ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
The purpose of this thesis is to evaluate advantages and disadvantages in -store communication and identify increase in efficiency, with a detailed focus on tastings in hypermarkets. This thesis is composed of both a theoretical and a practical part. Introductory chapter of theoretical part is a look at field in-store communication. Second part concentrates on below the line communication, where in-store communication falls into. The third part is described from the customer's perspective. Here is in detail deals with the sensorial marketing and neuromarketing, which deals with what influences customer at the point of sale. The practical part explores my own marketing research, which focuses on the tastings at the point of sale and on how the customer perceives them.
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Chování spotřebitele v místě prodeje
Drexler, Denis
DREXLER, Denis. Consumer behaviour at point of purchase. Brno, 2014. 159 p. Master thesis. Mendel University in Brno, Faculty of Business and Economics. Thesis supervisor Ing. Martin Souček, Ph.D. This thesis deals with consumer behaviour and their decision making process at point of purchase. Consumer behaviour is researched within the process of buying confectionery. Methods of questionnaire, focus groups, eye-tracking and in-depth interviews have been used in the practical part. Based on results in the practical part, a model of consumer behaviour has been created. The thesis also suggests marketing recommendations which could be practically used.
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