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National Repository of Grey Literature

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Ochrana spotřebitele v oblasti bankovních služeb Kadeřávková, Andrea ; Horová, Olga (advisor) ; Urbanová, Tereza (referee) Tato diplomová práce řeší problematiku ochrany spotřebitele v České spořitelně, a.s. Je koncipována ze dvou pohledů - z pohledu samotné banky a z pohledu jejich klientů. Cílem je komplexně prověřit danou problematiku a seznámit s úrovní ochrany spotřebitele ve výše uvedené bance. Detailed record

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