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Koncept of Accommodation Reservation Web Portal
Čurilla, Miroslav ; Košalko, Tomáš (referee) ; Dydowicz, Petr (advisor)
This master’s thesis deals with the design of the internet portal for the reservation of accommodation. Its objective is the project of the optimal and user-friendly reservation system in the accommodation facility. Secondary targets of the project are the proposals of the hardware, software, security, marketing and economical solutions in the design of the internet portal for the reservation of accommodation.
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Analysis and Design of Company Management System
Reniers, Petr ; Biel, Libor (referee) ; Dydowicz, Petr (advisor)
With arrival of the information technology new types of easily accessible web applications and systems developed on standard technologies have begun to emerge. Nowadays we cannot even imagine the companies and the world without these systems. They have garnished massive popularity among companies, users and developers while being created for the internet applications as well as corporate intranet applications. Considering an emergence of object oriented design and design patterns it is important to test these modern tools on development of an information system and to analyze situation on the market with small company information systems. This thesis acts just this problem. I develop company management system, which serves for better management of firms, cost reduction and gain enhancement.
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The ARKOV Logistic Processes Optimization Proposal
Urban, Jiří ; Tichý, Martin (referee) ; Dydowicz, Petr (advisor)
The intent of diploma thesis is to propose the optimization of current logistic processes with utilization of modern information technology. The work will propose the tool for stock classiffication, further evaluates the options of the warehouse management system implementation, including on-line connection to SAP Business One ERP system, and proposes its utilization in optimization of company’s business processes. The result of this work is the recommended proposal of the best and as well as cost friendly solution for company ARKOV, Ltd.
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Call Center Process Automation Plan in ISO 9001:2000 Certified Organization
Hovadík, Jiří ; Liška, Jiří (referee) ; Dydowicz, Petr (advisor)
This master’s thesis deals with system of evidence customer requests in service organization. The introduction describes services activities in domain are focused on payment terminals and contemporary situation in call center. The suitable selection implementation tools are done. The second part contains the design of system for requests evidence and design of imports for service information system. The evaluation of the master’s thesis and some future improvements are presented.
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E-Commerce Optimalization
Novák, Lukáš ; MBA, Matěj Adam, (referee) ; Dydowicz, Petr (advisor)
In my Master’s thesis, I want to concentrate on the problems of CRM systems. Utilization CRM is eventual solution for small enterprise in this complicated economic situation. The aim is selection and appointment the final product with the selected company and to extend and improve it further according to the client’s wishes. Efficient strategy of customer relation management is competitive advantage for each company and it's benefit for company and customer too.
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