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Analýza a revize reportingové systému pro obchodní službu ve společnosti ING Životní pojišťovna N.V., pobočka pro Českou republiku
Daněček, Jan ; Švecová, Lenka (advisor) ; Skalický, Michal (referee)
The aim of my thesis is the analysis of a reporting system for a business service and a leading the business service in ING Životní pojišťovna N.V., pobočka pro Českou republiku and an outlining the recommendations for a change of the present reporting system. The thesis is divided into two main parts. The first one is theoretical and deals mainly with a project and process management. Since the reports include mostly the numbers, data, which have higher or smaller predicative ability, the data and pieces of information of the company are listed in this part as well. The second part of the thesis includes a practical analysis in ING Životní pojišťovna N.V., pobočka pro Českou republiku. As this has been planned in the company as the project, I regard it the same way in the thesis. This part is divided into three parts: a list of the reports, an analysis of the reports and an outline of the recommendations for improving a current reporting system. The contribution of my thesis lies in showing the compact view of reporting system, concerning the leading of the business service and in presenting the proposal for the change of the current reporting system.
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