National Repository of Grey Literature 13 records found  previous11 - 13  jump to record: Search took 0.00 seconds. 
Analysis of Customer Satisfaction and Suggested Measures for its Improvement
Kelarová, Michaela ; Klimešová, Lenka (referee) ; Chalupský, Vladimír (advisor)
The theme of this thesis is Analyse of customer satisfaction and purposes of their improvement. The thesis is focused on the entire analysis of youngprimitive company and their customer satisfaction. Compare theoretical basis and real state and specifies. The thesis contains suggestions for improvements of products and services in regards of increase of customers satisfaction based on questionnaire.
Optimization of Production Flows and Processes in Selected Part of Company ATONA s. r. o.
Klimešová, Lenka ; Juřica, Pavel (referee) ; Bartošek, Vladimír (advisor)
This master's thesis deals with optimalization of production flows and processes in se-lected part of the company ATONA s. r. o. Realized suggestions for improvement are based on finding the current state by the corresponding methods. New state is analysed with same methods and compared with original state, also benefits of the realized opti-mization are determined.

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