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Proposal of Company Communication Improvement Targeted to Raise Costumer's Satisfaction
Hladíková, Lucie ; Koščíková, Gabriela (referee) ; Světlík, Jaroslav (advisor)
Diploma thesis focuses on intra-company relations which are an integral part of company culture and intra-company communication. The Theoretical part of this theses is focused on communication process as such, individual types and theories of communication. One part of it is description of cultural influence and company image that strongly affect the communication inside the company thorough all the organization. On bases of questionnaire research the practical part is focused on particular company, i.e. on confirmation or disproof of the stated hypotheses that claims that individual elements of communication mains and quality of communication inside the company are direct tools, influencing and determining the company culture. Finally diploma theses summarizes all the findings arising from diploma theses and possible recommendations to improve the communication.
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Postconflict Reconstruction: Case Study of Northern Ireland
Hladíková, Lucie ; Havlová, Radka (advisor) ; Dubský, Zbyněk (referee)
Although Northern Ireland is a part of United Kingdom and so Europe, it belongs to regions which are characterized as unstable. Lately, there has been a significant improvement in implementing desired measures, however, one can still encounter street rioting stemming from the history of Northern Irish conflict. The Master thesis conducts a survey of the situation after the crucial signing of Belfast Peace Accord. It aims to evaluate the rate of success of introduced post-conflict reconstruction and holds the opinion that the progress in social sphere is especially significant, meaning cross-community relations and mutual respect. Gradually, in three chapters, the thesis unveils the theoretical concept of post-conflict reconstruction with a special attention to social sphere and culture. Moreover, it refers to the milestones of history and comes to the conclusion where it evaluates the current situation in society in disputed areas. Main idea of the thesis is to assess the hypothesis if the adopted measures do have an effect on current development and if a change in society could influence the perception of the roots of the conflict mainly in the question of interpersonal relations.
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Conflict in Northern Ireland in the cultural and historical background
Hladíková, Lucie ; Havlová, Radka (advisor) ; Knotková, Vladimíra (referee)
The aim of this thesis is to introduce the situation in Northern Ireland. It follows the historical causes of the conflict and its development over the key events in the 20th century until the recent days. Each chapter considers the conflict from a different point of view; political, diplomatic and cultural which seems to be important for understanding of the conflict itself. The parts devoted to culture and society are concerned with the reaction on the conflict in the level of an ordinary citizen and his possibilities to participate with his own endeavour in the peace process. In the last part, that refers to the latest progression, the thesis reports the hotbed of disputes which are constantly annually repeated and summarizes individual points which are in the future desired to be dedicated a special attention.
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