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Influence of communication elements on interpersonal behaviour
 Rosendorfská, Žaneta ; Fiedler, Jiří (advisor) ; Stanislav, Stanislav (referee)
This dissertation deals with the topic of the influence of communications elements on interpersonal role of manager. One of the managers priority skills is to be able to use communication that serves as the main tool for managing follow-up activities and creates early his entire workload. The dissertation is composed of two parts. Theoretical concepts such as management, managers roles and functions, forms of communication and the use of communication in the managers work are explained by a study of academic literature in the first part of the dissertation. The practical part of the dissertation is based on qualitative research using a questionnaire aimed at managers in the chosen organization Service Centre for Road Transport. This method was chosen because of the possibility of gaining a large amount of information and data in a very short period of time, maintaining anonymity and speed in analysing the information obtained. Outputs are evaluated and graphically processed.
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